Shipping & Returns
Everything you need to know about getting your order and our return policy.
We proudly ship worldwide! Production time for custom items is typically 2-4 weeks. Once your order is ready, we'll ship it using your chosen method.
- Standard Shipping: 10-15 business days.
- Expedited Shipping: 5-7 business days.
- International Shipping: Varies by destination, typically 2-4 weeks.
You will receive a tracking number via email as soon as your order has been dispatched.
Your satisfaction is our top priority. Since all our products are custom-made, we cannot accept returns for reasons other than manufacturing defects or significant deviation from the approved design proof.
If you receive a product with a defect, please contact our support team within 14 days of delivery with a photo of the issue. We will work with you to arrange a replacement or refund.
We are not responsible for errors in the approved design proof, so please review it carefully before giving your final approval.