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Terms of Service & Privacy Policy

Last Updated: October 3, 2025. Your use of our service is subject to the following terms.

Terms of Service

1. Acceptance of Terms

By accessing or using the MINTORA website and its AI design services ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, do not use the Service.

2. Use of the AI Service

Our AI-powered design service is provided to assist you in creating custom designs. You are solely responsible for the prompts, text, and images you provide to the Service. You agree not to use the Service to create any content that is infringing, libelous, defamatory, obscene, pornographic, invasive of privacy, or otherwise illegal or offensive.

We reserve the right, at our sole discretion, to refuse any design project or cancel any order that violates these terms.

3. Intellectual Property and Design Ownership

You represent and warrant that you have the necessary rights to use any logos, trademarks, or copyrighted material you submit to the Service. You grant MINTORA a non-exclusive, worldwide, royalty-free license to use, reproduce, and modify your submitted content for the purpose of fulfilling your order.

You retain ownership of the final manufactured product. However, you grant MINTORA the right to display the designs created and products manufactured on our platform (e.g., in our gallery, social media, and marketing materials) unless otherwise agreed upon in writing.

4. Proofs, Payments, and Refunds

A digital proof of your design will be provided for your approval before production begins. It is your responsibility to review the proof for any errors, including spelling, colors, and design elements. Once you approve the proof, the design is considered final.

Payment is required in full before production commences. As all items are custom-made to your specifications, all sales are final. Refunds are only issued for manufacturing defects or significant deviations from the approved proof. Please see our Shipping & Returns policy for more details.

5. Limitation of Liability

To the fullest extent permitted by law, MINTORA shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, resulting from your use of the Service.

Privacy Policy

1. Information We Collect

- Information You Provide: We collect personal information you provide when you create an account, place an order, or communicate with us, including your name, email address, shipping address, and phone number.

- Design Data: We collect and store the design descriptions, uploaded images, and AI-generated designs associated with your account.

- Automatically Collected Information: We may collect information about your device and usage of our Service, such as your IP address, browser type, and pages visited, to help us improve our platform.

2. How We Use Your Information

Your information is used to:

  • Process and fulfill your orders.
  • Communicate with you about your designs and orders.
  • Provide customer support.
  • Improve and personalize the Service.
  • Display designs in our public gallery if you choose to share them.

3. Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business (e.g., payment processors and shipping carriers), so long as those parties agree to keep this information confidential.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. We use Firebase Authentication and Firestore Security Rules to protect your account and data. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

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